Until i decided to give a try to Betwinner because it seemed to me interesting. I created my account normally 💋 and wanted to make a deposit. I opened the deposit window and saw the methods available and there was this 💋 certified guy that Betwinner directs you to his Whatsapp conversation.

I asked this person if he accepts top-up cards he said 💋 yes. I went on to get a top-up card with a value of 50 MAD, thankfully i was careful enough 💋 to NOT trust him directly with a bigger amount because i wanted to test his credibility first. As soon as 💋 he received my top-up card he deleted the messages where he stated that he accepts top-up cards and proceeded to 💋 blocking me.

Of course i headed to your security department and also finance department to file a complaint, they asked me 💋 multiple times about details of what happens : Phone number of the agent, screeshots of the conversation, my bet account's 💋 ID ... After repeating the same step at least 3 times, i've been told that the agent would like to 💋 give me explanations and if i am okay with it, of course i replied with yes although i don't need 💋 explanations to premeditated actions.

Now it's already 3 weeks that i've been waiting, to my surprise the agent is still shown 💋 in Betwinner's ceritied payment methods and probably still scamming on people.

What am i supposed to do in this situation ? 💋 Please don't ask me to wait, this should be a priority to deal with internally and i waited long enough.